Frequently Asked Questions
Everything you need to know about shopping with The Bentley Collection
What is the standard shipping timeframe?
We offer premium express shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-12 business days depending on your location.
How do I ensure I select the correct size?
Each product page features a detailed 'Bentley Fit Guide' with specific measurements. As our collections feature a tailored fit, we recommend measuring a similar garment you own to ensure the perfect silhouette.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories and intimate apparel are final sale.
Are your materials sustainably sourced?
Quality and ethics are at our core. The Bentley Collection prioritizes high-grade organic cottons, recycled polyesters, and ethically sourced leathers to ensure longevity and environmental responsibility.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your delivery's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern financing options like Klarna and Afterpay for a seamless checkout experience.